Housing Issues Hotline

The City of South Lake Tahoe has created a Housing Issues Hotline to assist residents with landlord-tenant concerns. The Housing Issues Hotline is a phone number you can call and get information, locate resources, request assistance, or potentially file a complaint regarding the condition of your rental unit.

Your Landlord is Required to Provide

  • Effective waterproofing and weather protection of roof and outside walls, including unbroken windows.
  • Hot and cold running water provided and connected to a sewage disposal system.
  • Plumbing and gas facilities in good working order.
  • Electrical lighting with wiring, and electrical equipment maintained in good working order.
  • Floors, stairways, and railings, maintained in good repair.
  • The building and all grounds free of rodents, and other pests.

How to file a housing complaint

  1. You can call the Housing Hotline at (530) 542-7417. 
  2. Download and complete the  Housing Issues Citizens Report (PDF)  in Spanish Reporte de Quejas (PDF).   Email the forms to the Program Coordinator at Lydia Zuniga.
  3. You can also complete the Housing Issues Citizens Report also available in Spanish.
  4. After the forms are received the housing inspector will then arrange an inspection visit at your apartment or house.
  5. The housing inspector will identify any building violations and will contact the owner.

Substandard Housing Inspection Fee:

The substandard housing inspection fee is charged in accordance with the City of South Lake Tahoe Schedule of Fees. The property owner is responsible to pay the fee, due within 30 days of receipt of the first violation notice.

Other Resources:
Eric Acevedo, with Legal Services of Northern California is available every Tuesday from 8:30 am – 12:00 pm at the El Dorado Superior Court located at 1354 Johnson Blvd. South Lake Tahoe, CA 96150.

Legal Services of Northern California can provide legal assistance related to evictions and housing concerns.

For abandoned vehicle information please call Code Enforcement at 530 542.6135.

According to the California Code of Regulations, Title 25, Article 5, Section 42: “A manager, janitor, housekeeper, or other responsible person shall reside upon the premises and shall have charge of every apartment house in which there are 16 or more apartments, and of every hotel in which there are 12 or more guest rooms, in the event that the owner of any such apartment house or hotel does not reside upon said premises. Only one caretaker would be required for all structures under one ownership and on one continuous parcel of land. If the owner does not reside upon the premises of any apartment house in which there are more than four but less than 16 apartments, a notice stating his name and address, or the name and address of his agent in charge of the apartment house, shall be posted in a conspicuous place on the premises."

The Saint Joseph Community Land Trust has a loan program available for families that are living in a Motel.  Please click on the link below for further information:

Saint Joseph Community Land Trust’s Motel to Housing Interest-Free Loan Program